PeakQuorum LLC

Terms of Service

Effective September 1, 2026

These Terms of Service (the “Terms”) are an agreement between PeakQuorum LLC (“PeakQuorum,” “we,” “us,” or “our”) and the person or entity that accesses or uses the Services (“Customer,” “you,” or “your”). By accessing or using the Services, accepting an order, or authorizing an End User to do so, you agree to these Terms.

1. Services and orders

“Services” means PeakQuorum’s cloud platform, console, APIs, compatibility endpoints, infrastructure resources, documentation, support, and related offerings. An order, service schedule, or other written agreement accepted by both parties may specify capacity, pricing, support, or additional terms. If it conflicts with these Terms, the signed or expressly accepted order controls for that conflict.

Preview, evaluation, and early-access Services may change, be limited, or be withdrawn at any time and are provided without a production service-level commitment unless an order says otherwise.

2. Accounts and authority

You must provide accurate account information, keep credentials confidential, use reasonable security controls, and notify us promptly of suspected compromise. You are responsible for your End Users and all activity under your accounts and credentials. If you use the Services for an organization, you represent that you may bind it to these Terms.

3. Acceptable use and provider requirements

You and your End Users must comply with the Acceptable Use Policy, applicable law, the limits in your order, and any upstream-provider restrictions that we identify as applying to your workload. You may not use the Services in a way that causes PeakQuorum or an upstream provider to violate its contracts, policies, law, sanctions, export controls, or third- party rights.

Provider, protocol, CLI, SDK, and product names describe compatibility or an internal implementation only. PeakQuorum is an independent service and is not affiliated with, sponsored by, or endorsed by Amazon Web Services, Google, Microsoft, or Cloudflare. PeakQuorum credentials access PeakQuorum and do not create an account or contractual relationship between you and a backing provider.

4. Customer content

You retain ownership of data, software, and other content you submit to the Services (“Customer Content”). You grant PeakQuorum and its subprocessors a non-exclusive, worldwide license to host, copy, transmit, process, and otherwise use Customer Content only as needed to provide, secure, support, and comply with law for the Services. You represent that you have all rights and notices needed for that processing.

5. Service operation and third-party infrastructure

PeakQuorum may place, replicate, move, or process workloads and Customer Content across infrastructure providers and regions consistent with the Services, your order, and applicable data-location commitments. The Services may depend on third-party networks, software, and cloud infrastructure. We may replace or reconfigure a dependency while preserving the material service commitment in an applicable order.

6. Fees and taxes

You will pay the fees and applicable taxes stated in an order or the Services. Unless an order says otherwise, usage charges are measured by PeakQuorum’s records, billed in arrears, due upon receipt, and non-refundable except where required by law. You must raise a good-faith billing dispute promptly and continue paying undisputed amounts.

7. Suspension and termination

We may investigate, restrict, or immediately suspend access without prior notice when reasonably necessary to address suspected abuse, security risk, unlawful activity, nonpayment, a provider demand or restriction, risk to the Services or others, or a breach of these Terms or the Acceptable Use Policy. We may terminate for a material breach that is not curable or is not cured within a reasonable period we specify.

You may stop using the Services at any time, subject to outstanding charges and an order’s term. Upon termination, access ends and Customer Content may be deleted after any export or retention period stated in an order or required by law. Sections that by their nature should survive termination will survive, including payment, ownership, confidentiality, disclaimers, liability limits, and dispute terms.

8. Confidentiality

Each party will protect the other’s non-public information using reasonable care and use it only to perform or receive the Services. This duty does not cover information that is public through no breach, already known without restriction, independently developed, or lawfully received from another source. A legally required disclosure may be made after notice when legally permitted.

9. Intellectual property

PeakQuorum and its licensors retain all rights in the Services, documentation, software, designs, and feedback, excluding Customer Content. These Terms grant only a limited, non-exclusive, non-transferable right to use the Services during the applicable term. You may not reverse engineer the Services except where law prohibits that limit, bypass metering or security controls, or copy, resell, sublicense, or provide access to the Services except as an accepted order expressly permits.

10. Disclaimers

Except for an express commitment in an order, the Services are provided “as is” and “as available.” To the maximum extent permitted by law, PeakQuorum disclaims implied warranties of merchantability, fitness for a particular purpose, title, non- infringement, and uninterrupted or error-free operation.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profit, revenue, goodwill, or data. Except for payment obligations, misuse of the other party’s intellectual property, breach of confidentiality, fraud, or liability that law does not permit a party to limit, each party’s aggregate liability arising from the Services will not exceed the fees paid or payable for the affected Services during the twelve months before the event giving rise to the claim.

12. Indemnity

You will defend and indemnify PeakQuorum and its affiliates, personnel, and providers against third-party claims arising from Customer Content, your or an End User’s unlawful or prohibited use, or your breach of Sections 2–4, provided we give prompt notice and reasonable cooperation and allow you to control the defense and settlement. You may not settle a claim by admitting fault for or imposing a non-monetary obligation on us without our written consent.

13. Changes

We may update these Terms by posting a revised version and effective date. Material changes apply prospectively after reasonable notice, except changes required for law, security, abuse prevention, or provider compliance may take effect immediately. Your continued use after the effective date constitutes acceptance.

14. General

Wyoming law governs these Terms without regard to conflict-of-laws rules. The state and federal courts serving Wyoming have exclusive jurisdiction, and each party consents to venue there. Neither party may assign these Terms without the other’s consent, except in connection with a merger, reorganization, sale of substantially all assets, or to an affiliate. If a provision is unenforceable, it will be narrowed to the minimum extent necessary and the remainder will continue. Failure to enforce a provision is not a waiver. These Terms and applicable orders are the entire agreement about the Services.

15. Contact

Legal notices and questions may be submitted through the PeakQuorum contact form and should identify the sender, account, and subject clearly.